Privacy Policy

1. Information We Collect

ToolLab is designed to be privacy-friendly. Most tools work entirely in your browser or with temporary server-side processing — we do not store your files or data after processing is complete.

• Account data: If you sign up, we store your email address and a hashed password. We never share or sell your email.
• Usage data: We track anonymous tool usage counts to enforce free-tier daily limits. No personal data is tied to usage counters.
• Payment data: Payments are processed by Stripe. We never see or store your credit card details. Stripe may store your payment method per their privacy policy.
• AI processing: Voice and image AI tools require your own OpenAI API key. Your API key is never stored on our servers — it is used in-memory only for the duration of your request.

2. How We Use Your Information

• To provide and maintain the ToolLab service
• To enforce fair usage limits on the free tier
• To process Pro subscriptions and payments via Stripe
• To communicate service updates if you have an account

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Cookies & Advertising

ToolLab uses minimal cookies:

• Session cookie: Required for login and maintaining your session. Essential for the service to function.
• Advertising cookies: If you are not a Pro subscriber, our advertising partners (including Google AdSense and other ad networks such as Infolinks) may set cookies to serve personalized or non-personalized ads. These third parties may use cookies, web beacons, and similar technologies to collect information about your visits to this and other websites to provide ads relevant to your interests.

You can opt out of personalized advertising via Google Ad Settings and AboutAds.info.

4. Data Retention

• Uploaded files: PDF, image, and audio files are processed and immediately deleted after the operation completes. We do not retain copies.
• Account data: Retained as long as your account is active. You can request deletion at any time.
• Usage counters: Reset daily. No historical usage data is retained.

5. Third-Party Services

ToolLab integrates with the following third-party services:

• Stripe: Payment processing. Stripe Privacy Policy
• Advertising partners: Ad serving on free-tier pages (Google AdSense, Infolinks, and similar networks). Google Privacy Policy
• OpenAI: AI features (TTS, STT, image processing) use your own API key and connect directly from our servers to OpenAI. OpenAI Privacy Policy

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Export your account data
• Withdraw consent for non-essential cookies

To exercise these rights, contact us at the email below.

7. GDPR (European Economic Area & UK Residents)

If you are located in the European Economic Area or the United Kingdom, the General Data Protection Regulation (GDPR) provides you with additional rights, including the right to access, rectify, erase, restrict processing of, and port your personal data, and the right to object to processing. The lawful bases for our processing are legitimate interest (operating and improving the service) and your consent (for advertising cookies). To exercise any GDPR rights, contact us at the email below.

8. CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the "sale" of personal information. ToolLab does not sell personal information as defined by the CCPA; however, advertising partners may process data as described above. To exercise your CCPA rights, contact us at the email below.

9. Contact

For privacy-related inquiries: hello@toollab.ca

10. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated to account holders via email.